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The Changing Face of Information System IT

The Changing Face of Health IT

The tidal wave of Information Technology has swept all industries into a paradigm shift to newer and more effective process improvements and outcomes. The health industry is no exception. In fact, the health sector has immensely benefited from this technological revolution. Today health services providers and companies have overcome challenges that significantly influence their ability to provide quality health services.

Health Information Technology has become an enabler in improving the quality of services and health operations by simplifying and streamlining the delivery of health services, improving quality, reducing costs and providing anytime/anywhere information across multiple facilities and domains.

Where Wellness is the Goal and Managed Care is the Norm

The quality of care at any hospital depends upon how well patient's health care and administrative functions work together. Designed with a patient centric focus; Automta4 Medicana® Suite addresses all areas of healthcare such as medical, administrative, financial, legal and the corresponding service processing.

Medicana® has been the local choice of hospitals and healthcare establishments across many parts of the Middle East has established a leadership position in Syria because it is a comprehensive, integrated information system designed to manage all the aspects of a hospital operations designed for the environment of today with the adaptability to accommodate the challenges of the future.

Today there are many challenges in delivering health management system. These challenges lead to the desire to develop systems to augment capabilities of the available health services providers to serve the increasing number of patients and help health staff streamline their operations. To alleviate some of these pressures, we are presenting Medicana® a system that has the following benefits:

  • Integrated, comprehensive & easily deployable web enabled application delivers a full spectrum of health and administrative services functions, eliminating the need for other multi-vendor system.
  • Seamless, anytime, anywhere accessibility to information and integrated communication reduces errors and providers' times, dramatically improving the quality of health services and enhancing the overall patients/health workers experience.
  • High scalability allows integrated health services delivery across a multitude of facilities.
  • Multi-level security feature protects your information from unauthorized access.
  • Centralized health data repository makes information easily retrievable and enables patients' records tracking anywhere along the administrative services cycle.
  • Unique patient's identifier allows effortless access to health records and health histories, and forms a base for paperless electronic records.
  • Intuitive user interface simplifies data entry and makes the applications easy to use, saving valuable time and minimizing user interactions.
Medical Core

Medical Departments

Medical Partners

This module includes the functions that maintain the index of public health organizations which requires reports form the hospital; it also prepares the reports for sending at either request or programmed periods.

Medical Knowledge Base

Medical Standards

International Code of Diseases

Current Procedures Terminology

Health Care Common Procedure Coding System

Logical Observation Identifier Names and Codes

Health Level 7

International Drugs Codes

Patient Information System

provides a record of all patients registered at the hospital, through a unique identification number. It holds demographic, financial and medical details which are of long term significance. searches for probable duplicate records based on user-selectable criteria. It allows for confirmation and merging / removal of duplicate records. 

Emergency Room

helps in managing the insurance of patients for approvals, co-payments, deductibles, coverage and exclusions.

This module includes the functions of registering outpatients, either as walk-in or by appointment, once registered; consultation/treatment information can be updated for the current visit. 

This module includes the functions of streamlining the patient admission, transfer and discharge processes, including ward/bed booking and management, and produces bar-coded labels. It deals with the complete treatment of the patient during his/her stay in the hospital.

Patients Discharge

assists the Medical Records department in tracking of patient folders across wards, clinics, doctors, service departments and external locations.

This module allows the patients to access health information and medical remote monitoring for self therapy through a web-based interface which enables the doctors to ensure that their patients are recovering well after treatments, and are organized to the medications and diets they have been given.

Specialty Clinics

Dental Clinic

Psychology Clinic

Dental Services

Dental Laboratory

Diagnostic Labs

Setting of DGL

Electric Bio-Graph

This module includes the functions that support the imaging system; it includes various types of imaging (MRI, X-Rays…etc), these imaging types are supported with preparation methods, imaging procedures, imaging analysis and result revelation, all in standard procedure forms.

This module includes the functions that support the pathology lab tests and analyses which discover the causes of diseases, illustrated with standard pathology testing procedures, bioscopy collection procedures, measurement analysis and result revelation.

This module includes the functions that support the laboratory tests; it includes various types of tests and compound tests, these tests are supported with normal intervals, types of specimens and bioscopies and application areas.
The tests are illustrated with standard procedures for the whole practices, from specimen collection, analysis, result revelation, and specimen through away.

This module includes the functions that support th...

Medical Support

This module helps in managing the incubators in the hospital which hosts infants and premature births, along with the management of the related resources and equipment.
It serves as the main resource managed and occupied by the infants department.

This module gives the intensive care service; it defines the protocols and practices of intensive care of different patient’s states and monitoring details.

Isolation Ward

caters for drug information, prescription and dispensing functions of the pharmacy department. It maintains complete drug formulary with contra-indications, interactions, dosage details, etc. and supports various drug classifications and indexes. 

facilitates streamlining of admissions of antenatal cases for childbirth. The module allows allocation of labor room, resources and associated equipment’s.This module facilitates streamlining of admissions of antenatal childbirth, the allocation of the labor room, resources and associated equipment, it serves as the main resource managed and occupied by the antenatal/delivery department.

Surgery Management

This module helps in curing the natural kidneys failure diseases, by providing the service of blood cleaning.

Anesthesia Manageme

Blood Bank

Medical Staff

This module defines the doctors within the hospital personnel, defined by their attendance periods, specialties, skills and capabilities. This module also supports the assignment of patients to the doctors according to many constraints, such as availability and professional capabilities.
This module gives the doctor the required resources in order to accomplish the treatment task properly, including the patients’ healthcare records, medical departments’

contents, clinical documentation facilities, prescription information, diagnostics systems interface, nursing instructions and other support services such as dietary.

This module defines the nurses within the hospital personnel, defined by their attendance periods and shifts, skills and capabilities. This module also supports the assignment of patients to the nurses to many constraints, such as availability and professional capabilities.
This module also provides the nursing documentation, and interfaces to the medical support systems such as the pharmacy and warehouse.
This module manages the blood and its components that are used by operations and other medical activities, it manages the cross matching, and it also provides stock

maintenance. The module assists in maintaining the blood donor database, patient registration, donor recruitment and history. 

Medical Technician

Medical Services Management

This module helps in providing sterile items and equipment to medical departments and Operation Theaters.
The central sterile receives reusable equipment from various medical departments and operation theaters for sterilization. Items are exchanged depending upon the requirements.

caters to the laundry and linen management 

This module helps in defining the suitable diets and meals menus that must be provided to patients according to their diseases, it also manages the delivery of these meals at the right times and periods to the corresponding inpatients.

This module manages the activities of hospital cleaning and housekeeping, both regular and on request (such as the cleaning of an operation theater or a delivery room), the module works on scheduling cleaning sessions and shifts, it also handles the required materials fetching from the warehouse.

Medical Supplies

Human Resources Management

Setting Of HRM

Provides flexible generic tools to create your corporate hierarchy model with attributes, and then to create your corporate nodes structure based on it.

Provides a means to plan your needed workforce (in count and job titles) among your corporate nodes with a defined fulfillment schedule. 

Establishes a process for vacancies identification, receiving resumes, meeting applicants, evaluating overall recruitment information and recruiting the eligible applicants.

Allows you to define your personnel information (personal, corporate, financial and attendance profiles), and manage the processes of transfer, promotion, warning, awarding, and dismissal.  Caters to the personnel and human resources needs of healthcare establishments. The system maintains and tracks employee's data on-line and generates extensive reports on variety of criteria.


Allows you to define the policies of the corporate and corporate nodes, and enable the employees to check their related policies.

Allows you to define the attendance patterns and assign them to your employees, and check their daily attendance supported with attendance tracking machines or smart cards.

Supports you in defining the parameters that allocates benefits and awards to your individual employees, teams, or corporate nodes.

Provides mechanisms to define payroll calculation methods and calculate employees’ payroll, in respect to the deserved benefits, and deductions.  It is designed for the employee payroll calculation process and uses a table-driven approach wherein the basic salary, allowances and deductions can be stored against each employee / grade.

Establish training plans that are aligned with corporate business objectives for your employees so they can perform their roles more effectively by initiating training schedules and assessments.

Enables you to define performance models, parameters and importance, assign them to teams, positions, corporate nodes, and calculate the actual performance of them.

Supports your employees in choosing and tracking a preferred career development path that complements their skills, experience and aspirations.


Setting of ADM

Management Office

Define courts, cases and track all cases status for an organization.

Customer Relationships Management

Setting of CRM

Allow the organization to have all its contact and contact personnel in one global repository available to all team members.


Define the organization marketing status and action items for their customers, and give guidelines on how to peruse a new client.


Define customers’ requests and follow them with updates, build customers service surveys and questionnaires’.

Resources Management

Setting of RES

Allow to define all physical building/areas with their attributes.

Allow to define vendors, their specialties, materials that they provide, automatic purchase orders based on information from the warehouse. Effectively manages the purchasing and receipt of inventory in hospitals. It covers both stock and non-stock items.

This module includes the functions that manage defining the materials of the corporate and the warehouses that store them, managing the transactions of materials and applying inventories.

Allow to track all warehouse materials that were distributed to the employees.  Track the move of materials between employees.

Allow the organization to manage its products transportation, theirs status, and manage routes.

Allow to define all automotive that belong to an organization with their maintenance status and use requests.This module includes the functions that manage the garage of the vehicles of the corporate, properties and maintenance and fueling activities of the vehicles.

Handle all maintenance requests in the organization whether it is scheduled maintenance or sudden. Helps the technical services department of the hospital in addressing the work order processing and maintenance of various equipment of the hospital.

Quality Management


Quality Control



Setting of FIN


Handle all departments and Division budgets with an organization; build automatically a global budget plan, and forecast financial outcomes.

Predict the organization cash flow and track it from all resources (customers, orders, banks, cash registers …).

Handle all account receivable and account payable issues with dynamic accounting trees. Conforms to standard accounting principles and provides for accurate book keeping besides offering flexible reporting and query facilities.

Generate organization’s invoices and their payment with the clients, Payment reminders systems, and clients’ payment rating system for future financial relationship.

Manage organization assets, their relationship with warehouse and accounting, and annual Depreciation Life.

Financial Auditing

provides a flexible and comprehensive means of tracking and consolidating patient charger form the time of patient registration to the time of discharge.

Handle all issue of the company corporate mobile lines with monthly invoices and employees allowances.

Investment Facilitation

Tax Management


Global Settings




Technical FAQ



Reports & Statistics

Performance Indicators

Corporate Governance

Setting of CGV

Allow the organization to define its identity like logo, mission, vision, and profiles.

Define the board of directors, their contact information, Job titles, and positions.  Define the BoD cycles and meetings.

Define the organization strategy and objectives with objective measuring methods.

Define the Corporate Social Responsibility programs and their types with detailed information for each program.

Team Social Life

College Ranking


Professional Association



Annual Events


Back Office

Setting of BOT

Users Administration

Support Tickets

System Tasks

DB System Backup

Audit Trail

Warnings & Alerts




Online Tools
Documents Management System

Track all communications sent from/to an organization with detailed information.  This comes also with the possibility to scan and archive the documents.

Allow to build a DYNAMIC archiving tree with the dynamic archiving properties.  It allow for archiving any document with different attributes as well as different search criteria for documents.

Define the workflow with the approval hierarchy in the organization.

Required Hardware

these are the minimum hardware to serve 250 to 350 users simultaneously
  • Main Database Server (Required)
    • Processor: 2 processor Intel Xeon CPU E5640 2.67
    • RAM: 16 GB DDR3
    • HD: 2 hard desk (500 GB)
  • Backup Database Server (Optional)
    • Processor: 1 processor Intel Xeon CPU E5640 2.67
    • RAM: 8 GB DDR3
    • HD: 1 hard desk (500 GB)
  • Main Web Server (Required)
    • Processor: 1 processor Intel Xeon CPU E5640 2.67
    • RAM: 8 GB DDR3
    • HD: 1 hard desk (500 GB)
  • Backup Web Server (Optional)
    • Processor: 1 processor Intel Xeon CPU E5640 2.67
    • RAM: 4 GB DDR3
    • HD: 1 hard desk (500 GB)

Required Hardware

  • Full working LAN with the following features:
    • Microsoft Active Directory Server (if you want double authentication)
    • Microsoft Exchange Server (or SMTP server for automated system emails)
  • Public IP Address: To make the Portal accessible over the internet for the users(Optional)
  • Sub Domain and SSL Certificate: To make the system accessible over HTTPS(Optional)

Used Technology

  • Web-Based Portal works on LAN infrastructure.
  • Front End using Google browser Chrome with HTML5, CSS3, AJAX, and JQuery.
  • Back End using PHP 8.2 and Oracle 19C.
  • Apache Web Server and Oracle Server.
  • MVC and SOA architecture so it can integrate easily with other systems.
  • API (In, Out) support .


  • Access
    • 3 Login methods:
      • Through DB: using user name and MD5 encrypted PW.
      • Through Active Directory technologies (LDAP) and DB (more secure).
      • OTP using email of SMS.
    • User Access is based on Roles and DB Access.
    • Roles based on Solution/Module/Link/Functionalities (Add, Update, Delete, View, Print, Search).
  • Data
    • Using DB policies to restrict data access.
    • Using special techniques to restrict users of seeing certain data even though they can access the links “URL(s)”.
    • Using special techniques for multi-locations organizations where you can define permissions differently to headquarter and branches.


  • Global Settings that match most international Standards.
  • Customization of the system to match the country it is implemented in (Currency, Cities,…..).
  • The capability to overwriting the Global Settings with country local version in case of special data values.

Multi Languages

  • Up to 2 Display Languages.
  • Up to 2 Data Languages.
  • Customization of Display Language within a short period of time.